# Loqara

> Loqara is an AI chat & voice agent for modern e-commerce stores. It answers customer questions from your own knowledge base, searches your product catalog, looks up orders, captures leads, and hands conversations off to a human — all embedded with one line of code. Supports English and Lithuanian.

## What it does

- AI chat agent grounded in your own content (no made-up answers)
- Real-time voice agent (optional add-on)
- Product search and order-status lookup against your store
- Lead capture during conversations
- Live human handoff from a shared inbox, on every plan
- Conversation analytics and CSAT
- One-line `<script>` embed — live in minutes, no engineers

## Pricing (EUR per month, billed monthly or annually)

- Free — €0 — 100 conversations/mo, 1 bot, single language (your choice), live handoff, basic analytics
- Starter — €149 — 1,500 conversations/mo, 2 bots, all languages, lead capture, product search & order lookup, remove Loqara badge
- Growth — €249 — 4,000 conversations/mo, up to 5 bots, priority support, advanced analytics
- Scale — €449 — 12,000 conversations/mo, unlimited bots, teams & roles, custom data retention, priority SLA
- Voice agent add-on — €49/mo including ~200 minutes, then €0.20/min
- No setup fee. Upgrade, downgrade, or cancel anytime.

## Optional done-for-you setup (one-time, self-serve is always free)

- Essential — €749 — knowledge training on your documents, agent persona & answers configured, installed on your website (~1 week)
- E-commerce — €995 — everything in Essential plus product catalog connection, order tracking, stock & availability answers (~2 weeks)

## Channels

- Website chat widget today
- WhatsApp, Instagram, and Messenger — coming soon

## Key pages

- [Overview](https://www.loqara.com/): what Loqara does, pricing, and FAQ
- [About Loqara](https://www.loqara.com/about): who builds it and how to reach us
- [Editorial policy](https://www.loqara.com/editorial-policy): how guides are researched, reviewed, and corrected (including AI-assistance disclosure)
- [Review methodology](https://www.loqara.com/review-methodology): how vendor comparisons are evaluated and our commercial relationship to the market
- [Blog](https://www.loqara.com/blog): practical guides on AI chat & voice support for e-commerce
- [Privacy & data handling](https://www.loqara.com/privacy): what we process, retention, subprocessors
- [Terms of service](https://www.loqara.com/terms): the terms that govern use of Loqara

## Topic hubs

- [AI customer support](https://www.loqara.com/blog/topics/ai-customer-support): cutting tickets, handoff, hallucination control, GDPR, testing
- [AI for e-commerce](https://www.loqara.com/blog/topics/ecommerce-ai): personalization, recommendations, forecasting, fraud, cart recovery
- [Platform integrations](https://www.loqara.com/blog/topics/platform-integrations): setup guides for WooCommerce, Shopify, Magento, and any storefront
- [Voice AI](https://www.loqara.com/blog/topics/voice-ai): when talking beats typing and how to add voice support
- [AI search visibility](https://www.loqara.com/blog/topics/ai-search-visibility): GEO, Google AI Mode, ChatGPT shopping, agentic commerce
- [Vendor comparisons](https://www.loqara.com/blog/topics/vendor-comparisons): honest comparisons, alternatives, and pricing breakdowns

## Popular guides

- [AI for e-commerce — 12 practical store uses](https://www.loqara.com/blog/ai-for-ecommerce): the cluster pillar on where AI actually earns its keep
- [Best AI chatbots for e-commerce (2026)](https://www.loqara.com/blog/best-ai-chatbot-for-ecommerce): the flagship comparison
- [Best AI chatbot for Shopify](https://www.loqara.com/blog/best-ai-chatbot-for-shopify): Shopify-specific comparison
- [Shopify Inbox vs an AI chatbot](https://www.loqara.com/blog/shopify-inbox-vs-ai-chatbot): when Shopify's native free chat is enough and when dedicated AI earns its cost
- [Best AI chatbot for WooCommerce](https://www.loqara.com/blog/best-ai-chatbot-for-woocommerce): WooCommerce-specific comparison
- [The 10 best chatbot platforms in 2026](https://www.loqara.com/blog/best-chatbot-platforms): broad roundup with real screenshots
- [How much does an AI chatbot cost (2026)](https://www.loqara.com/blog/how-much-does-ai-chatbot-cost): pricing models decoded
- [How to choose an AI support agent](https://www.loqara.com/blog/how-to-choose-ai-support-agent): buyer's checklist
- [How to add an AI chatbot to your online store](https://www.loqara.com/blog/ai-chatbot-for-online-store): the one-line setup explainer
- [Add an AI agent to WooCommerce](https://www.loqara.com/blog/add-ai-agent-to-woocommerce): step-by-step WooCommerce setup
- [How to add an AI chatbot to Magento](https://www.loqara.com/blog/ai-chatbot-for-magento): Magento/Adobe Commerce setup
- [Shopify AI assistant guide](https://www.loqara.com/blog/shopify-ai-assistant-guide): Sidekick, Magic, and storefront helpers
- [5 ways an AI agent cuts support tickets](https://www.loqara.com/blog/reduce-support-tickets-with-ai): the support-ops pillar
- ["Where is my order?" — automating the #1 support question](https://www.loqara.com/blog/where-is-my-order-ai): WISMO deflection
- [Human handoff done right](https://www.loqara.com/blog/ai-chatbot-human-handoff): when AI should step aside
- [Live chat vs an AI chatbot for e-commerce](https://www.loqara.com/blog/live-chat-vs-ai-chatbot-ecommerce): which customer jobs belong with AI, people, or a hybrid workflow
- [Preventing AI chatbot hallucinations](https://www.loqara.com/blog/prevent-ai-chatbot-hallucinations): grounding and guardrails
- [AI chatbots & GDPR](https://www.loqara.com/blog/ai-chatbot-gdpr-data-privacy): compliance for store owners, cited to the regulation
- [How to test an AI chatbot before launch](https://www.loqara.com/blog/test-ai-chatbot-before-launch): e-commerce QA checklist
- [Building an AI-ready e-commerce knowledge base](https://www.loqara.com/blog/ecommerce-ai-chatbot-knowledge-base): content that makes agents accurate
- [AI voice agents explained](https://www.loqara.com/blog/ai-voice-agents-explained): the voice pillar
- [How to add a voice AI agent to your store](https://www.loqara.com/blog/add-voice-ai-to-online-store): voice setup guide
- [Voice AI for e-commerce support](https://www.loqara.com/blog/voice-ai-for-ecommerce-support): when voice is worth it
- [Generative engine optimization for e-commerce](https://www.loqara.com/blog/generative-engine-optimization-ecommerce): the GEO pillar
- [Google AI Mode shopping](https://www.loqara.com/blog/google-ai-mode-shopping-ecommerce): preparing product visibility
- [How to get products recommended by ChatGPT shopping](https://www.loqara.com/blog/how-to-get-products-recommended-by-chatgpt): AI-shopping visibility
- [OpenAI product feeds for e-commerce](https://www.loqara.com/blog/openai-product-feed-ecommerce): a field-by-field merchant checklist for current product data
- [Product variants for AI shopping](https://www.loqara.com/blog/product-variants-ai-shopping): how to model sizes, colours, SKUs, URLs, and availability
- [Product Q&A for AI shopping](https://www.loqara.com/blog/product-qa-ai-shopping): a verified workflow for turning shopper questions into useful product knowledge
- [How to measure AI search visibility](https://www.loqara.com/blog/measure-ai-search-visibility-ecommerce): tracking citations and mentions
- [Agentic commerce explained](https://www.loqara.com/blog/agentic-commerce-ecommerce): what AI buying agents mean for stores
- [IndexNow for e-commerce](https://www.loqara.com/blog/indexnow-ecommerce-guide): faster recrawls, practical setup
- [Semantic search for e-commerce](https://www.loqara.com/blog/semantic-search-ecommerce): how modern product search works
- [AI product recommendation chatbots](https://www.loqara.com/blog/ai-product-recommendation-chatbot): conversational recommendations
- [AI chatbots for furniture stores](https://www.loqara.com/blog/ai-chatbot-for-furniture-stores): dimension-aware product guidance without guessing
- [AI chatbots for electronics stores](https://www.loqara.com/blog/ai-chatbot-for-electronics-stores): exact model and specification checks that prevent compatibility mistakes
- [AI chatbots for B2B e-commerce](https://www.loqara.com/blog/ai-chatbot-for-b2b-ecommerce): technical-buyer qualification before a sales or engineering handoff
- [AI chatbots for fashion stores](https://www.loqara.com/blog/ai-chatbot-for-fashion-stores): size and fit guidance grounded in exact garment and body measurements
- [AI chatbots for auto-parts stores](https://www.loqara.com/blog/ai-chatbot-for-auto-parts-stores): vehicle-fitment verification without guessing from a model name
- [AI chatbots for hardware stores](https://www.loqara.com/blog/ai-chatbot-for-hardware-stores): project questions turned into transparent, compatible product lists
- [Prevent avoidable returns with AI](https://www.loqara.com/blog/ai-chatbot-prevent-avoidable-returns): optional pre-return troubleshooting without blocking legitimate returns
- [AI chatbots for beauty and skincare stores](https://www.loqara.com/blog/ai-chatbot-for-beauty-skincare-stores): ingredient and product guidance without medical claims
- [AI personalization in e-commerce](https://www.loqara.com/blog/ai-personalization-ecommerce): practical rollout without creepiness
- [AI inventory forecasting](https://www.loqara.com/blog/ai-inventory-forecasting-ecommerce): fewer stockouts without guessing
- [AI fraud detection for e-commerce](https://www.loqara.com/blog/ai-fraud-detection-ecommerce): how it works and what it misses
- [Recovering abandoned carts with an AI chatbot](https://www.loqara.com/blog/recover-abandoned-carts-ai-chatbot): cited Baymard numbers, honest tactics
- [Conversational commerce playbook](https://www.loqara.com/blog/conversational-commerce-guide): examples and rollout
- [Automating e-commerce returns with AI](https://www.loqara.com/blog/automate-returns-with-ai-chatbot): returns deflection
- [Capture more leads with conversational chat](https://www.loqara.com/blog/capture-leads-with-conversational-chat): chat vs static forms
- [Chatbot ROI: the 4 metrics that matter](https://www.loqara.com/blog/chatbot-roi-metrics-that-matter): measuring honestly
- [AI customer service statistics (2026)](https://www.loqara.com/blog/ai-customer-service-statistics): 20 stats, each cited to its primary source
- [Multilingual customer support with AI](https://www.loqara.com/blog/multilingual-ai-customer-support): serving more languages without hiring
- [Conversational AI vs chatbots](https://www.loqara.com/blog/conversational-ai-vs-chatbot): the difference, explained simply
- [Can you use ChatGPT for customer service?](https://www.loqara.com/blog/chatgpt-for-customer-service): honest limits of raw ChatGPT
- [Zendesk AI review (2026)](https://www.loqara.com/blog/zendesk-ai-review): features, pricing, when it's overkill
- [Tidio vs Zendesk](https://www.loqara.com/blog/tidio-vs-zendesk): head-to-head for stores
- [Zendesk alternatives for e-commerce](https://www.loqara.com/blog/zendesk-alternatives-for-ecommerce): leaner options compared
- [Intercom alternatives for e-commerce](https://www.loqara.com/blog/intercom-alternatives-for-ecommerce): per-resolution pricing decoded
- [Gorgias alternatives for small stores](https://www.loqara.com/blog/gorgias-alternatives-for-ecommerce): when the helpdesk veteran is too much
- [Tidio alternatives](https://www.loqara.com/blog/tidio-alternatives-for-ecommerce): cheaper AI chat for e-commerce
- [New AI chatbots to watch in 2026](https://www.loqara.com/blog/new-ai-chatbots-2026): Nvidia, voice agents, vertical AI
- [Black Friday prep with an AI agent](https://www.loqara.com/blog/black-friday-ai-agent): BFCM readiness checklist
- [AI customer service for small stores](https://www.loqara.com/blog/ai-customer-service-small-stores): what you actually need
- [AI product descriptions for e-commerce](https://www.loqara.com/blog/ai-product-descriptions-ecommerce): a safe SEO workflow

## Contact

- Email: hello@loqara.com
- Author: [Eimantas Kudarauskas](https://www.loqara.com/authors/eimantas-kudarauskas), founder